FeForte is part of Transition Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Changes to our privacy policy
FeForte keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th October 2020.

What data do we collect?
Our Company collects the following data:
– Personal identification information (Name, email addresses, addresses)

How do we collect your data? 
You directly provide Our Company with the data we collect. We collect data and process data when you:
– Register interest online or purchase any of our training courses.
– Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
– Use or view our website via your browser’s cookies.

How will we use your data? 
Our Company collects your data so that we can:
– Process your order and manage your account.
– Create your membership within the FeForte community.
– Email you with special offers on other courses and services we think you might like.
– Provide technical support and respond to queries.

Our Company will not share your data outside of FeForte or Transition Ltd.

*When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.*

How do we store your data?
Our Company securely stores your data at mailchimp.com

Marketing
Our Company would like to send your information about our courses and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop FeForte from contacting you, just email us at info@feforte.com. If you are a FeForte member and no longer wish to be contacted by us, you can also use the link in the membership page. 

What are your data protection rights? 
Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request FeForte for copies of your personal data.
The right to rectification – You have the right to request that FeForte correct any information you believe is inaccurate. You also have the right to request FeForte to complete information you believe is incomplete.
The right to erasure – You have the right to request that FeForte erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that FeForte restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to FeForte’s processing of your personal data, under certain conditions.
*The right to data portability – You have the right to request that FeForte transfer the data that we have collected to another organisation, or directly to you, under certain conditions.*

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@feforte.com.

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org .

How do we use cookies?
FeForte uses cookies in a range of ways to improve your experience on our website, including:
– Keeping you signed in
– Recognising you on our website and remembering your previously selected preferences e.g. language and location.
– Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The FeForte website or forums may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us 
If you have any questions about FeForte’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Check out the contact page or email us on info@feforte.com